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Helpful Hints


CD & DVD Drives
Bare Drives and Original Equipment Manufacturer (OEM) are terms often used for the fact that we sell products that although brand new do not come boxed with any screws, fixings, software, cables etc unless otherwise stated.

Help to install a my new CD & DVD drive
For customers not too familiar with the process of installing an IDE CD or DVD there is a helpful guide below.

DVD & CD step by step installation guide

DVD Player and writing software
To play a DVD film on your new DVD Rom or DVD-RW you require software to do this. Many of our drives are sold as bare drives (see above) and do not come with a DVD film player. We have found a FREE player you can download for your new drive, o write with a CD or DVD to help get you started try some free software from the link below.



How to use Labelflash
If you have a drive that supports labelflash you can download the FREE software and view the step by step guide at the link below.


Free Labelflash Software
FREE Labelflash Software


How to use Lightscribe
Similarly, if you have a drive that supports lightscribe you can download the FREE starter software at the link below.





Why is my hard drive showing smaller than its stated size?

Operating Systems and software utilities define a gigabyte as 1,073,741,824 bytes, this is because computers work in binary.

Since consumers don't think in binary, manufacturers decided to rate most drive capacities based on the standard base 10 numbers we are all familiar with. So a gigabyte (abbreviated as GB) is defined as 1 billion bytes (1,000,000,000 bytes).

This difference between binary and standard base 10 results in a difference of 73,741,824 Bytes for each Gigabyte that a drive manufacturer claims.

The best way to show this difference is as a percentage, which is roughly 7%.


Graphics Cards




Postage and Packaging Costs
The cost of product shipping all depends on the size and weight when the product has been packed and wrapped. In with the cost of items are many factors our warehouse and shipping costs includes-

  • Booking goods in                           
  • Storage
  • Wages
  • Paperwork 
  • Wrapping
  • Picking
  • Labelling
  • Input of data
  • Input of materials for shipping (Not just on the packet)
  • Delivery cost

We take all of the above into account under our standard shipping charges. From time to time these charges may seem excessive however to enable us to keep standard shipping charges quite often there is an adjustment in the item pricing to balance the delivery price. Shipping is not just the price of a stamp as some people may think.

When Will My Goods Be Shipped?
Internet CT try our best to ship your order within 24-48 working hours after the payment has been cleared, providing there are no stock problems, after this we are in the hands of the shipping companies, see below..

Our standard rate is recorded delivery Royal Mail Parcel Post we also use ParcelForce or similar for larger items. 

How Long Before My Goods Arrive? 

Method Delivery Times Action
Royal Mail Parcel Up to five working days  Only contact us if your delivery has not arrived after TEN  working days.
Parcel Force Up to two working days 
Only contact us if your delivery has not arrived after FOUR working days.
Interlink Express Next day delivery
Only contact us if your delivery has not arrived after THREE working days.

Please note: WE HAVE NO CONTROL OVER DELIVERY TIMES ONCE DISPATCHED PLEASE REFER TO YOUR ONLINE TRACKING NUMBER
Please check with all household members there has not been a card through the door.



Unit 19, Shelton Enterprise Centre, Bedford Street, Stoke-On-Trent, Staffordshire, ST1 4PZ
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Images are for illustration only, the supplied product may vary. E&OE.
Computer Technology is a Trading Name for Computer Technology Stoke Limited.
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